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  • Disaster recovery on Mac ?
    ↪David Gugick
    Thanks David. This was indeed the prefix. After correcting it, I could navigate through the files backed up from the other Mac.
    6 years ago
  • Deleting files automatically with S3 Glacier Deep Archive
    Hi
    ↪Gleb
    , thanks for your response.
    This is exactly the setting I planned to use. However, I've decided to move to the S3 one zone IA storage tier because keeping versions for 6 months, with a weekly or daily backup, would consume a lot of storage space.

    Anyway, thanks for your support.
    6 years ago
  • Starting a new plan re-use the previous backup history
    Here is the response from the support and I can confirm that their action plan resolved my issue:

    Hello Nicolas,

    Thank you for contacting us.

    It is not a bug. The backup is performed according to the local database, containing all the records of the files uploaded. It was not updated, which resulted in this behavior.

    Please synchronize the repository following these steps:
    1. Go to Settings - Application - Synchronize Repository.
    2. Choose your account from drop-down menu.
    3. Press Synchronize Now

    Please let us know if it helps.

    Thank you
    6 years ago
  • Starting a new plan re-use the previous backup history
    ↪David Gugick
    I will do that. Thanks for your help.
    6 years ago
  • Starting a new plan re-use the previous backup history
    ↪David Gugick

    No, I did not only change the storage class. I deleted the existing plan, then created a new one with even a different name.
    6 years ago
Home » Nicolas Wipfli

Nicolas Wipfli

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