That helps immensely! Thanks! But...it is still a bug that should be looked at.

Okay...I will check this out. Thanks!

BTW...It would be nice if RA could just "scale" the remote desktop image to fit in the size of the window that I have open (instead of making it a scrollable window). I know that this can make the icons/text pretty small, but that is much easier to deal with than a scrollable window.

Just wanted to post an update for this. I don't know how, but it magically fixed itself.

This is the ticket that was created...

Ticket ID 264290

Just submitted this info. Thanks for continuing to look into this. I continue to try things as well...but am still having no success myself either.

Looks pretty much like what you show...

attached image

Have you been able to figure out anything from this?...Or do you need anything else from me? This is very annoying, and basically makes 50% of the remote control not usable.

Here they are...

https://my.pcloud.com/publink/show?code=XZgPNLkZTTyb3fPGraQTep6ytIASS7SoW5h7
https://my.pcloud.com/publink/show?code=XZxPNLkZMwvYApADFShGC6M1DrKEX7Kn8cdV

I can probably do that. Where are these files located?...and their names?

I did this for the PC that I am controlling from, but I cannot do it from the PC being controlled...because when I click on the "menu" icon (3 bars) for that session it is doing a double-click and the menu does not show...so I can't select the option I need to. If you absolutely need this, I can connect keyboard, mouse, monitor to it to get the info. It is just a pain to do that.

I am running v2.2.0.50 on both PCs. If it matters/helps, these PCs are also on the same home network, so access is via LAN instead of internet.