• Introducing MSP360™ Remote Assistant for macOS
    Hi @Sergey N, I’m trying to access a remote Mac so I’m looking for unattended access for incoming connections. For now I’m using TeamViewer but would love to switch over to RA with its much friendlier licensing model.
    Thanks,
    Damir
  • Introducing MSP360™ Remote Assistant for macOS
    Great that you released a Mac version of the app. The current version does not support unattended access. Do you know when that feature is scheduled to appear?
    Thanks,
    - Damir
  • Key request in progress...
    Similar to what Blair reported, I'm trying to connect with a Windows 7 Home computer (my parents' computer) in Europe from my Windows 10 Pro system in California. The remote system was installed with an up-to-date R.A. last week and configured with encryption and unattended access turned on. When connecting to that system it stays on the "Key request in progress ...." screen forever. Connections to systems within the US work fine.