Signal to Noise Ratio Errors
It's just one customer and it is only when the backup is running. I will have him on the phone. When I pause the backups, the problem ceases immediately. I agree this is weird and I have not received these complaints with any other client.
I don't have any means to test signal to noise except to take the technicians word for it. I can turn the back ups back on and wait for him to call me again (Don't have his number). I'll see if he can send me a print out.