Any unusual third-party software that's not installed on the other servers?

, can you create a bucket?
Does it report any issues?

most likely these are the metadata files for the output file and the uploaded part of the multipart upload. They will be deleted as soon as you delete the unfinished upload.

Hi Larry,
Can you please point me to the review about this?
Also, where are you located geographically?

Any chance we can get log files from you?
Thanks

let us check this internally. We'll update the thread shortly.
Thanks

, usually it happens either when an access key is being disabled/regenerated or local time on the machine is not properly adjusted (which I doubt is the case here).
Have you provided all the required permissions to the generated key?

Hi Gus,
Can you please raise a ticket with our Customer Support team by clicking Tools -> Diagnostic and adding a link to this thread to the comment field. This will generate a set of logs and send it over to us.

Thank you,

, You can stop the plan after X hours.
Let's say you start plans at 7 PM and you specify "Stop the plan if it runs for 12 hours" and at 7 AM it will be interrupted. Though it's not exactly what you're asking for, this could do the trick.
It works great for file backups since it will continue where left off, but interrupting an image-based (partition-level) plan would require to re-upload everything all over again.

Thanks

it's called archiving and this is something we're thinking to support in later releases as of now, there are no such settings.
Though, I have filed this request in our internal system.
Thank you.

first off, thank you for your patience. Speaking of the new version, are you taking about Windows agent or the web portal? Mac/Linux was released yesterday. Windows agents and the web portal to be updated some time next week. Thanks

, thanks for the question.
What is the use case? How would it help your customers?
We don't offer drive in MBS and as far as I'm concerned, as of now we don't have any plans to offer it.
Thanks

Hi, .
Is your server virtual? Is it MBR or GPT?
My best guess would be that if you try to switch the partition type, it should work, otherwise, I'll need more info from you.
Can you please check it and let me know?
Thanks

1. Yes
2. A snapshot gets created as a part of the backup job before the backup process and being deleted right after that. If permissions configured correctly there won't be more than 1 snapshot for any given VM at any given time.
3. If your connection is good, you don't need to change the defaults which are 10MB chunk size and 6 threads in parallel. 100MB looks okay to me. But I'd also suggest to assess the performance with 100MB and 10MB and decide based on the results.

Thanks

, thank you for the clarification.
I have filed an enhancement request in our system.
I'll get back to you as soon as it's implemented.

Received the file, thank you, working on it.

, thanks for your question.
What you call System state we call an Image-based backup, a backup type with which you can back up whole partitions (optionally with some paths exclusions).
When you say System State and Bare Metal, do you refer to Microsoft's BMR (Bare Metal Recovery) or just a whole system restore?

while I'm working internally on this, could you please send me a dump file?
Here's an article how to create one: https://kb.cloudberrylab.com/standalone-backup/general/how-to-create-a-dump-file-of-a-process-when-the-backup-freezes
Please send it to antonatcloudberrylabdotcom
Thank you

let me check this internally, in was under impression that 6.0.2 was released for all editions.
I apologise for the inconveniences.

Bill, would you be available for a quick remote session tomorrow morning?

In the meantime, please update to 6.0.2, I think there was a fix to a similar issue, maybe even this particular issue.
Please let me know.
Thanks