New leadership and focus on MSPs are the main causes. Most of our customers really like new name, but questions like yours are expected, of course. ;)

Thank for your reply.
I don't care much, I just like Remote Assistant !

I also wanted to ask, the installer for Remote Assistant has the publisher as "Trichilian Consultants Limited", is that a separate company, or an earlier name of your company?

That's a parent company.