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Darrin Piotrowski
0Is there a way to sync licensing information from MSP360 to ConnectWise Manage for billing?
It is great that you send the data usage over, but for true costing we need the software usage to go into CW too.
The true cost is (# of licenses X MSP360 license cost) + (# of GB X storage cost). Sending only storage data over the CW is kind of useless without the # of licenses. -
David Gugick
67I would reach out to Support for some guidance. Configuring things on the Manage side can be a bit complicated. If you haven't checked out the Help in the Managed Backup console, please do so and see if it helps. If not, I think Support is the best place to go. https://mspbackups.com/Admin/Help/integrations/connectwise-manage
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