I assume you’re using stand-alone backup and not our Managed Backup. In that case, you can manage your licenses here and release the old license.
https://www.cloudberrycentral.com/Admin/StandaloneLicenses.aspx

Or you can install in restore only mode using these instructions.
https://help.msp360.com/cloudberry-backup/restore/restore-only-mode

Hi David,

Two things, how do I release the licence, there isn't anywhere that allows me to do that? Also I don't have the option to select restore only mode when I go into the restore software, under the licence tab it only lets me enter licence key, switch to trial, switch to freeware or buy product

Use trial mode which is fully enabled.

Ok thanks, How do I link my account to that restore software, I can't see any options to log on?

When I try to add an account the only options I get are a load of third party software sites but no cloudberry.

I'm really confused about what you're seeing. You're going to need to post a screenshot regarding that last statement of a load of third-party software sites. However, if what you mean is you're seeing a lot of cloud storage vendors, then that is what you're supposed to be seeing. Cloudberry does not provide cloud storage nor runs their own private cloud, so your backups are either in one of those cloud storage providers or were made to some local disk. You're going to need to create a cloud storage account that matches where the data is. And then set the prefix for the machine that you're looking to restore so the software can find the right data in the cloud.

Please refer to this article for more information about how to perform the necessary steps to restore data on a new computer. https://help.msp360.com/cloudberry-backup/restore/about-restore/restore-from-another-computer