• enyo009
    0
    Hi team,

    anyone can help me with my issue? im getting this error after correcting the time from my Domain Controller server. all of my server and desktops on the office is getting the same issue.

    Error: Your computer clock is not synchronized. For security reasons, Amazon generates errors when your clock is not synchronized. Check out http://www.greenwichmeantime.com/ to synchronize your clock.

    6zobs7nztvjyptmi.png
    6zobs7nztvjyptmi.png
    and run w32tm /resync via CMD

    i followed the steps given by a support
    https://kb.msp360.com/standalone-backup/general/system-time-issues
    Attachment
    Capture2 (249K)
  • David Gugick
    67
    I sent an email to the Support team to see if they can provide any further guidance. I believe Port 123 needs to be open, but please refer to this AWS article: https://docs.aws.amazon.com/AWSEC2/latest/WindowsGuide/windows-set-time.html
  • David Gugick
    67
    According to Support, you had a support case opened and support informed you that the time was correct, but the dates were not synced. I recommend you have a look at the dates and the log file to make sure you are properly synchronized. Here's an excerpt from your logs on the support case:

    2020-11-26 22:19:52,134 [S3] [5] ERROR - <?xml version="1.0" encoding="UTF-8"?>
    <Error><Code>RequestTimeTooSkewed</Code><Message>The difference between the request time and the current time is too large.</Message><RequestTime>Thu, 26 Nov 2020 14:19:48 GMT</RequestTime><ServerTime>2020-11-27T14:13:00Z</ServerTime><MaxAllowedSkewMilliseconds>900000</MaxAllowedSkewMilliseconds><RequestId>E88F3F7CE3FCDC76</RequestId><HostId>removed=</HostId></Error>
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