The admin user of the office365 backup portal ( backupname....apps....mspbackups....com) was not documented or was deleted over the years, now we need to restore data and can't login to restore.
I've logged in with two global admins but neither has the ability to restore data. It would be nice if the msp360 admin had the ability to reset the administrator for the google office/office 365 backups. It seems like this service was tacked on without much integration other than license billing.