13 computers are running an unsupported version of the backup agent, please update

MSP360 Managed Products Managed Backup - General
1

I’m getting this message in the cloudberry dashboard

13 computers are running an unsupported version of the backup agent, please update as soon as possible

When I look at the machines it’s referencing, it shows they are all on version 6.0.2.28. When I click the gear symbol to force update it tells me “This build is up to date”.

Do I have to manually get on each machine and update to version 6.3.0.275 or is there a way to push this update from the dashboard?

2

You posted in the standalone section. Can I assume that this is managed backup? If so, then all you need to do is go to the download section of the management console create the new version and approve it for use and all of the agents will automatically update the next time they run any kind of backup or restore process.

3

[reply=“Ben Krause;d1749”] Moved post to MSP360 Managed Backup.

4

Ah, thanks. Yes it’s the Managed backup. I’ll give that shot.