[reply=“RI IT Support;7365”]
Yeah, I’ve given up on this issue being fixed at this point. It’s been over a year and to this day, I’m still manually modifying text documents on every new setup we do.
I just wanted to chime in… we have a very similar config to the OP that we use for our clients and have been plagued by this.
In our case we use Hybrid (local drive + NAS), with the a Cloud/Online incremental block backup job chained to follow.
An easy workaround that has been 100% successful is to schedule the chained incremental block backup job for some date way in the future. We use Jan 1st 2025. Once we add a schedule to the incremental block backup job it chains correctly and runs incremental instead of a full backup.
I think that we are being impacted by this issue too. All backups appear to back up much too much data and thereby take too much time and consume too much bandwidth. They don’t appear to be running as block-level backups, as they are scheduled to run. Is there an update concerning a fix for this issue that does not involve the amount of time that the work-arounds appear to take? We have a fair number of computers being backed up. Most utilize local backups followed by chained local and off-site backups. Not running as block-level causes quite a few issues. Thanks.
[reply=“BackupFan;7604”] Please leverage our Support team for guidance. You can quickly open a support ticket from the Tools - Diagnostic toolbar option on one of the computers experiencing the issue, and they will be happy to review your settings and logs to see if anything is amiss and how you can achieve what you need.