Changing User Who Is Running Cloudberry Backup

MSP360 Backup
1

Hello,

I was previously running CBB Desktop as an administrator to troubleshoot some problems. Now those problems are resolved, I want to go back to running it as my normal user account.

I have exported and imported the configuration from the admin account to the user account, but now have 2 issues:

[list]
[] Even though the files being backed up are the same (on an external dive), CBB creates a differential backup, but then considers all files to be new / changed.
[] Even though the backup plans have been imported, the Backup Storage does not show the correct Archives, only the test one that was originally created.
[/list]

Any help that can be provided would be appreciated.

Thanks,

Iain

2

[reply=“Iain;d1662”] Can you provide the screenshots of the problem? Doesn’t looks like it’s a permission problem.

3

[reply=“Matt;5906”] Thanks for your response. I think I have figured this out, but I have hit my free tier retrieval so need to wait for that.

I restored the plans from the admin account and forced a consistency check which brought back the archives.

Thanks,

Iain