Dear all, I have the same isues as others here.
I have replicated the same issue now twice on two machines (currently switching around servers, using Windows Server 2022, fully patched, of course with .Net Framework (4.8 fully patched) installed).
Simple as that: When you install the software (CloudBerry Backup Ultimate Edition, latest version 7.8.5.15) and choose to register it using your key it will work (forever). However, if you install it (in my case) on a fallback-server in order to restore-only (to move data to the fall-back server) you get a popup when starting where you say that you want to run it in restore-only mode. The program then starts and works for a few days, restores work, too. I would say it works exactly as long as the trial-period runs (however, I am not running it in trial-mode, but in restore-only mode). then, suddenly, you can’t start it anymore. Even completely deinstalling and reinstalling the software won’t help: it does not start anymore. I guess I would have to clean up the registry but that does not solve the inherit problem.
Here complete error protocols. This is a catastrophic situation and renders the license/software useless (i have a lifetime version). When opening a ticket with MSP360 they replied that they do not provide technical support anymore and that I should ask the community (what? I paid for your product!)
Name der fehlerhaften Anwendung: CloudBerry Backup.exe, Version: 7.8.5.15, Zeitstempel: 0x642fd3a0
Name des fehlerhaften Moduls: clr.dll, Version: 4.8.4645.0, Zeitstempel: 0x648f6f63
Ausnahmecode: 0xc00000fd
Fehleroffset: 0x0000000000046cb3
ID des fehlerhaften Prozesses: 0x3324
Startzeit der fehlerhaften Anwendung: 0x01d9ca00c0ab37e5
Pfad der fehlerhaften Anwendung: C:\Program Files\CloudBerryLab\CloudBerry Backup\CloudBerry Backup.exe
Pfad des fehlerhaften Moduls: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Berichtskennung: 969b1afb-c1c0-4335-9ece-ff10e37ead11
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Fehlerbucket 1617859815102710916, Typ 4
Ereignisname: APPCRASH
Antwort: Nicht verfügbar
CAB-Datei-ID: 0
Problemsignatur:
P1: CloudBerry Backup.exe
P2: 7.8.5.15
P3: 642fd3a0
P4: clr.dll
P5: 4.8.4645.0
P6: 648f6f63
P7: c00000fd
P8: 0000000000044b91
P9:
P10:
Angefügte Dateien:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.9bb85cd2-b04a-4bf8-be94-81b91bf73917.tmp.dmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.29eb0d4e-99fe-4bee-ab1e-1b7372e70071.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.784b1f72-36dd-4d7e-96a4-960a220a432c.tmp.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.7e0a4ff4-5553-4d26-a08f-e47896e55791.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.aec4fdb8-91af-4912-bcfa-cec7e0cd0888.tmp.txt
Diese Dateien befinden sich möglicherweise hier:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_CloudBerry Backu_e5b6ee6b31a8ec4b7bd2f357c7591cab5fdf0_1efd8751_d483a8ea-3931-404a-ba10-c1f0491a0daa
Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: 2b406764-bc09-493c-a90e-421a53b88a5a
Berichtstatus: 268435456
Bucket mit Hash: 59a71de5c3cd79b00673caee17938484
CAB-Datei-Guid: 0
Version=1
EventType=APPCRASH
EventTime=133359765695367043
ReportType=2
Consent=1
UploadTime=133359765707100896
ReportStatus=268435456
ReportIdentifier=06c279b3-7bde-4741-a938-80562066621f
IntegratorReportIdentifier=5f2e3a73-e4c8-4148-943e-88085a53842c
Wow64Host=34404
NsAppName=CloudBerry Backup.exe
OriginalFilename=Cloud.Backup.ConsoleWPF.exe
AppSessionGuid=0000430c-0009-001a-1601-411400cad901
TargetAppId=W:000609fac157de453bbc6410a68112f4a1cb00000000!00009072f3470da7932fbb69b273a2a8f9fea0fb9f5b!CloudBerry Backup.exe
TargetAppVer=2023//04//07:08:26:08!2979fa!CloudBerry Backup.exe
BootId=4294967295
ServiceSplit=2383073792
TargetAsId=2443
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=removed
Response.BucketTable=4
Response.LegacyBucketId=removed
Response.type=4
Sig[0].Name=Anwendungsname
Sig[0].Value=CloudBerry Backup.exe
Sig[1].Name=Anwendungsversion
Sig[1].Value=7.8.5.15
Sig[2].Name=Anwendungszeitstempel
Sig[2].Value=642fd3a0
Sig[3].Name=Fehlermodulname
Sig[3].Value=clr.dll
Sig[4].Name=Fehlermodulversion
Sig[4].Value=4.8.4645.0
Sig[5].Name=Fehlermodulzeitstempel
Sig[5].Value=648f6f63
Sig[6].Name=Ausnahmecode
Sig[6].Value=c00000fd
Sig[7].Name=Ausnahmeoffset
Sig[7].Value=0000000000046cb3
DynamicSig[1].Name=Betriebsystemversion
DynamicSig[1].Value=10.0.20348.2.0.0.16.7
DynamicSig[2].Name=Gebietsschema-ID
DynamicSig[2].Value=2055
DynamicSig[22].Name=Zusatzinformation 1
DynamicSig[22].Value=64af
DynamicSig[23].Name=Zusatzinformation 2
DynamicSig[23].Value=64afbff5029f314ffa9eb369dae4eb8a
DynamicSig[24].Name=Zusatzinformation 3
DynamicSig[24].Value=61f3
DynamicSig[25].Name=Zusatzinformation 4
DynamicSig[25].Value=61f3607b8d653ca91b585734c5990e95
UI[2]=C:\Program Files\CloudBerryLab\CloudBerry Backup\CloudBerry Backup.exe
LoadedModule[0]=C:\Program Files\CloudBerryLab\CloudBerry Backup\CloudBerry Backup.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\System32\KERNEL32.dll
LoadedModule[4]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\SYSTEM32\apphelp.dll
LoadedModule[6]=C:\Windows\SYSTEM32\AcLayers.DLL
LoadedModule[7]=C:\Windows\System32\msvcrt.dll
LoadedModule[8]=C:\Windows\System32\SHLWAPI.dll
LoadedModule[9]=C:\Windows\SYSTEM32\SortWindows61.dll
LoadedModule[10]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[11]=C:\Windows\System32\sechost.dll
LoadedModule[12]=C:\Windows\System32\RPCRT4.dll
LoadedModule[13]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
LoadedModule[14]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[15]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[16]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
LoadedModule[17]=C:\Windows\System32\USER32.dll
LoadedModule[18]=C:\Windows\System32\win32u.dll
LoadedModule[19]=C:\Windows\SYSTEM32\VCRUNTIME140_CLR0400.dll
LoadedModule[20]=C:\Windows\SYSTEM32\ucrtbase_clr0400.dll
LoadedModule[21]=C:\Windows\System32\GDI32.dll
LoadedModule[22]=C:\Windows\System32\gdi32full.dll
LoadedModule[23]=C:\Windows\System32\msvcp_win.dll
LoadedModule[24]=C:\Windows\System32\ucrtbase.dll
LoadedModule[25]=C:\Windows\System32\IMM32.DLL
LoadedModule[26]=C:\Windows\System32\psapi.dll
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LoadedModule[28]=C:\Windows\System32\ole32.dll
LoadedModule[29]=C:\Windows\System32\combase.dll
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LoadedModule[31]=C:\Windows\system32\uxtheme.dll
LoadedModule[32]=C:\Windows\SYSTEM32\CRYPTSP.dll
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LoadedModule[44]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[45]=C:\Windows\SYSTEM32\MSVCP140_CLR0400.dll
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LoadedModule[47]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll
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LoadedModule[55]=C:\Windows\SYSTEM32\profapi.dll
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LoadedModule[63]=C:\Windows\SYSTEM32\Netapi32.dll
LoadedModule[64]=C:\Windows\SYSTEM32\WKSCLI.DLL
LoadedModule[65]=C:\Windows\SYSTEM32\NETUTILS.DLL
LoadedModule[66]=C:\Windows\SYSTEM32\iphlpapi.dll
LoadedModule[67]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[68]=C:\Windows\System32\NSI.dll
LoadedModule[69]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[70]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[71]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[72]=C:\Windows\assembly\NativeImages_v4.0.30319_64\SMDiagnostics\9790e5f88f8ce217b97c6d2ec1cce63d\SMDiagnostics.ni.dll
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LoadedModule[74]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Management\096b9767582f80a1a8bfb3fc4952c80d\System.Management.ni.dll
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LoadedModule[76]=C:\Windows\SYSTEM32\secur32.dll
LoadedModule[77]=C:\Windows\SYSTEM32\SSPICLI.DLL
LoadedModule[78]=C:\Windows\system32\msv1_0.DLL
LoadedModule[79]=C:\Windows\SYSTEM32\NtlmShared.dll
LoadedModule[80]=C:\Windows\SYSTEM32\cryptdll.dll
LoadedModule[81]=C:\Windows\System32\MSCTF.dll
LoadedModule[82]=C:\Windows\SYSTEM32\DWMAPI.dll
LoadedModule[83]=C:\Windows\SYSTEM32\d3d9.dll
LoadedModule[84]=C:\Windows\SYSTEM32\directxdatabasehelper.dll
LoadedModule[85]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Presentatioaec034ca#\c9de828463bd29d0914efba35c356cde\PresentationFramework.Aero2.ni.dll
LoadedModule[86]=C:\Windows\SYSTEM32\urlmon.dll
LoadedModule[87]=C:\Windows\SYSTEM32\iertutil.dll
LoadedModule[88]=C:\Windows\SYSTEM32\srvcli.dll
LoadedModule[89]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[90]=C:\Windows\SYSTEM32\mscms.dll
LoadedModule[91]=C:\Windows\SYSTEM32\ColorAdapterClient.dll
LoadedModule[92]=C:\Windows\SYSTEM32\WindowsCodecsExt.dll
LoadedModule[93]=C:\Windows\SYSTEM32\textinputframework.dll
LoadedModule[94]=C:\Windows\SYSTEM32\CoreMessaging.dll
LoadedModule[95]=C:\Windows\SYSTEM32\CoreUIComponents.dll
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LoadedModule[103]=C:\Windows\System32\clbcatq.dll
LoadedModule[104]=C:\Windows\System32\thumbcache.dll
LoadedModule[105]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.20348.1_none_22e4d0cd70d0f01d\comctl32.dll
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LoadedModule[112]=C:\Program Files\CloudBerryLab\CloudBerry Backup\SQLite.Interop.dll
LoadedModule[113]=C:\Windows\System32\WINTRUST.dll
LoadedModule[114]=C:\Windows\System32\MSASN1.dll
LoadedModule[115]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Data.Entity\d6b626233753a47063c5a1aa0f7ce8bc\System.Data.Entity.ni.dll
LoadedModule[116]=C:\Windows\System32\TextShaping.dll
LoadedModule[117]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Presentatio84a7b877#\9d2e765bf181f510a3d26fb5e4be6aac\PresentationFramework-SystemData.ni.dll
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OsInfo[0].Key=vermaj
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FriendlyEventName=Nicht mehr funktionsfähig
ConsentKey=APPCRASH
AppName=Online Backup
AppPath=C:\Program Files\CloudBerryLab\CloudBerry Backup\CloudBerry Backup.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=4932837D51473CE3645D21452DAF63C5
MetadataHash=221114327