Cloudberry SQLite ErrorCode: 14

MSP360 Backup
1

Hello,
I am getting this error beloe when opening Cloudberry Windows… any idea what is causing this ?
thanks

2023-11-29 18:20:24,729 [PL] [11] ERROR - Failed to run command: 'select id, plan_id, max (date_start_utc) as date_start_utc, duration, total_count, uploaded_size, result, error_message, plan_name from session_history group by plan_id order by date_start_utc desc ’
2023-11-29 18:20:24,731 [PL] [11] ERROR - SQLite ErrorCode: 14
2023-11-29 18:20:24,794 [UI] [11] ERROR - Error ModelFilesPlans
System.Data.SQLite.SQLiteException
unable to open database file
unable to open database file
at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt)
at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)
at System.Data.SQLite.SQLiteDataReader.NextResult()
at System.Data.SQLite.SQLiteDataReader..ctor(SQLiteCommand cmd, CommandBehavior behave)
at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
at UY.B()
at UJ.A(OF , Of1 , OH1 , Int32 )
at Oc3.A(B , Of1 , Int32 )
at Oc`3.Gc(Int32 )
at CloudBerryLab.Backup.Console.WPF.ViewModel.ModelPlansCollection.b__6()

2

[reply=“WWC;d9536”]

  1. Move the repository to a different disk:
    Follow the steps outlined in this guide: Local Repository Migration to a Different Location.

If this doesn’t resolve the issue:

  1. Recreate the repository:
  • Open the CloudBerry Backup software and ensure there are no running plans.
  • Right-click “Backup Service” in the bottom left corner and select “Stop Service.”
  • Close the CloudBerry Backup software interface.
  • Navigate to the database location: C:\ProgramData\CloudBerryLab\CloudBerry Backup\Data\
  • Rename “CBBackup.db” to “CBBackup-old.db”
  • Relaunch the CloudBerry Backup software; the repository synchronization process should start automatically.
  • Manually start the Backup Service by right-clicking and choosing “Start Service.”

After the synchronization, you should be able to view all backed-up data on the Backup Storage tab and resume working with the backup.