Deleted files restore issue

Any update on the implementation of true Restore points for file restores?
When doing large folder recoveries, we encountered a problem wih the Restore process that brings back ALL deleted files, in our case 20+ GB worth. We reported the problem in a ticket, and David G. mentioned bringing it to the developers.
Wondering if anyone has an update on this.
Thanks,
Steve

Hi Steve, I’ve seen that happens.
We solved that in a 2 step process.

  1. Backup File-legacy: add the option to mark files deleted in the destination
  2. Restore: instead of restore latest version, we mark Backup Period from: 1900, to: the date we want the restore point.

We had a problem before, raised a ticket and MSP solved that.

We wrote a KBA about this process, but it’s in portuguese in with our white-label, hopefully it helps (put it on google translate).

https://suporte-wspeed-com-br.translate.goog/929884-Como-Recuperar-seus-Dados-no-Momento-Exato-logo-antes-da-Pane?_x_tr_sl=pt&_x_tr_tl=en&_x_tr_hl=pt-BR&_x_tr_pto=wapp