Elevated Permissions

MSP360 Managed Products Connect (Managed)
1

Is there a way to allow the connecting party to enter administrator credentials for tasks that need elevated permissions?

I’m looking at using CloudBerry Remote Assistant for remote IT support for a business and don;t really want the end users knowing the admin passwords for their laptops.

Thanks

2

Hi [reply=“TiredN;d802”], I’d recommend you run Remote Assistant on the end user side as a service - this requires connecting through Unattended Access. Here’s a howto (it’s a little bit outdated, Encryption is not mandatory in this case anymore).
In this case you should be able to interact with the UAC prompt, including entering the admin credentials.

3

Awsome, that works great!
Thanks for the quick reply.