Email notification setting fails.

Hi,

I get the following error when I try to configure my email settings from the console Tools>Options>Notification Settings.

???

translation

The underlying connection has been closed. An unexpected error occurred during transmission.

I thought it might be a TLS version issue, but as far as I can see in the Windows settings, TLS 1.2 is enabled.
What are the possible causes?

Kind Regards,
Yuuki Ooyama
Climb inc

[reply=“climb support;d9559”] What storage destination are you using?

[reply=“Alexander Negrash;10761”]
Hi,

The backup storage location is Amazon s3.
I would like to set up email notifications, but is it related to the backup storage location?

Kind Regards,
Yuuki Ooyama
Climb inc

[reply=“climb support;10763”] Please provide your contact email through direct message (DM). I will then ask one of our engineers to investigate the issue you’re facing