Hi,
I have seen that the CloudBerry drive is free for workspace users on AWS. Is this correct or is this just a trial version? The link to this information that i have seen is below:
https://aws.amazon.com/marketplace/pp/prodview-gnvfkfn46ozam?ref_=dsk_srh_res_product_image
Would be great to utilise this software in my solution.
yes , this is correct.
[reply=“Andy;226”] Hi Andy, which is correct, trial version or full version free on Workspaces?
Thanks for the quick response.
Full version but it is only available through AWS Desktop marketplace, not on our website.
I understand Full version is available through AWS Desktop marketplace. If I buy through AWS Marketplace, will you still provide maintenance and support?
[reply=“kumaran;2863”]
That is correct, you will receive support as with the direct purchase from our site.
What happens when you need to rebuild your Workspaces instance? I had to do this and now my Cloudberry Drive Workspaces edition will not work.
[reply=“Linda Gregor;4078”] Hello Linda,
In this case, I would suggest contacting AWS support as they are responsible for the licenses applied inside the Workspaces.
CloudBerry drive keeps disappearing on Workspaces. The drive appears to unmount and the CloudBerry app is greyed out. Once I start the drive, I am able to explore it, but I can not see the drives anymore unless I sign out and sign back into workspaces. Please help.