How to restore encrypted backup from another PC

MSP360 Backup Backup Windows
1

Hi,

I do need to access and restore an encrypted archive made from my previous PC. I have reinstalled CloudBerry Backup on the new PC and now I am trying to access the CBB_… Folder where the encrypted copy stands.

No success. It sits there “Retrieving Data…”

How can I access this very precious data ?

Thanks

2

[reply=“Andre Arsenault;d9277”] Please check this guide https://kb.msp360.com/managed-backup-service/restoring-the-backup-data-on-a-new-machine-mbs