JWT error in image backup

MSP360 Backup Backup Windows
1

I get this error in image backup windows:

Invalid JWT: Token must be a short-lived token (60 minutes) and in a reasonable timeframe. Check your iat and exp values and use a clock with skew to account for clock differences between systems.

¿Any other solution that sync clocks in the local system?

2

Hello [reply=“Hector Restrepo;d915”],

This error occurs often when your computer clock is not synchronized properly. Cloud storage provider returns an error code if the request doesn’t come in a certain time period. Please refer to this article for more details - https://kb.cloudberrylab.com/standalone-backup/bootable-usb/you-computer-clock-is-not-synchronized

Also, you can check your date and time settings in the Control Panel.

Thank you for your question!

3

Thanks. I sync the our and work perfectly.