Not being asked for PIN or Password

MSP360 Managed Products Connect (Managed)
1

Does the fact I am using the encryption key mean I don’t need to enter a PIN number or password to connect onto an unattended computer.

Just wondering why it connects after entering the ID number without asking for PIN or Password.
Cheers

2

[reply=“Sam Scales;d1756”] No reason that I can think of. I will check with the team. Is there a PIN visible in the Remote Assistant UI on the machine you are connecting to?

3

[reply=“Sam Scales;d1756”] I’m thinking I misread your post. You are having to login to the remote machine using Windows Authentication, correct? If so, that’s designed behavior in that Windows authenticates the unattended access.

4

Hello, no not using Windows Auth. I just reset the password and it now asks me for the password when connecting, so I am happy.

5

[reply=“Sam Scales;6319”] Ok. Thanks for the update.