Restore Limit is Exceeded

Hello,

I am currently testing Cloudberry Managed Backup to see if it is the right fit.

Within the online console, I have done the following:
[list]
[] Created a test company (“Use Storage Limit” unchecked)
[
] Created a test User
[] Assigned user to test company
[
] Created an online storage account (Amazon S3)
[*] Assigned online storage account with User/Company
[/list]

On the server client, I have done the following:
[list]
[] Logged in with user/test company
[
] Created hybrid Image-based backup plan
[*] Assigned destinations to a local disk and the online storage account
[/list]

No storage limits have been set (the trial has a default option of “unlimited”), and no users have been designated with a storage limit.

I was able to get the client to upload a partial backup (there was an error about recovery partitions). However, when I now attempt to begin the backup to purely upload to the cloud storage, I get the error “Restore limit is exceeded”. I am not trying to restore anything, I am trying to upload the backup.

Is there something else that needs to be done? Can the error message be clearer? I’ve looked through documentation, and I was unable to find anything regarding this error.

Thanks again!

[reply=“Nicholas;d620”] This might be more easily handled by Support. Please use the Tools | Diagnostic option in the client toolbar and reference this forum post in the description.