Schedule config hanging with "Exec edit plan command"

MSP360 Backup Backup Mac
1

I’m trying to setup my first CB schedule on MacOS. However, when I click “Done” in the last step, the UI hangs with a popup that says “Exec edit plan command”.

Does anyone know what might be causing this or how I can find this out myself?

2

I solved it by following all of the uninstall steps and then reinstalling CloudBerry.

3

2 year old issue… and I just hit it today with the latest and greatest version.

I discovered that all my backup plans were missing again, tried to make a test plan, and when clicking ‘done’ it went and hung on that “exec edit plan command” popup. Killed the app, tried again, same thing.

4

[reply=“Don P;6730”] Backup version?

5

3.0.2.122

6

[reply=“Don P;6732”] You’ll need to open a support case and submit the logs for analysis. https://kb.msp360.com/backup-mac-linux/obtaining-logs-on-macos&linux