scheduled backup failing, same backup successful when manually run

MSP360 Backup Linux Backup
1

I have several backup plans to back up CIFS shares on my NAS. They run without errors when I manually start them from the GUI. They fail when I let the scheduler run them.
No access to 1 files/folders (Code: 1601)
Description: 1 file/folder selected for backup is not found in the backup source or cannot be accessed. View the list of files below:
/snap/wine-platform-6-stable/19/2.168.0.200/jonathan
Solution: Exclude files/folders from the backup plan.

I have specifically excluded /snap/* from the backup plan, but it doesn’t seem to make a difference.

2

3

I’m not sure why it was trying to include the /snap directories, they weren’t part of my selection. I’m also still not sure why it worked when I manually ran the backup, but not when run from the schedule, but I think I have resolved the issue. In the “Skip folders” selection, I should have put snap, not /snap. It seems to be working now.

4

I’m really confused now. It seems to not work intermittently, despite nothing changing.