sendEmailInstruction issue

I am using msp360 API for creating a user. Also sending a sendEmailInstruction parameter and set its value to true but I can’t receive an email. Also I have set msp360 server in email setting.

Please help to find any solution that what to do for sending the invitation emails to user.
Thank you

[reply=“Rana Awais;d2191”] How do you have the email service configured? https://mspbackups.com/AP/Help/administration/email-service

Configure MSP360 Email Service
above one configured[reply=“David Gugick;7839”]

[reply=“David Gugick;7839”] we are generating from system its sending the email but once I create a user from API with sendEmailInstruction is true then it does not send the email to user