Hello All,
I had a built machine and had Cloudberry installed. I have to restore my data on the new machine. Before proceeding further, I had synchronized the repository and the logs say successful synchronization. However, I could not see the files in the backup Storage window except the backup plan. It seems repository sync is not working as expected.
Kindly help how can I fix this?
[reply=“Pradeep Kumar;d9327”] Are you saying you can not expand the backup generation?
[reply=“Alexander Negrash;10335”] I am supposed to see the E drive folder and all its contents which are backed up from the old machine.
[reply=“Pradeep Kumar;10336”] This article might help https://help.msp360.com/cloudberry-backup/restore/about-restore/restore-from-another-computer
[reply=“Alexander Negrash;10337”] This is exactly how I have done. But I am not able to see the data after the repository sync.
Please help.
[reply=“Pradeep Kumar;10338”] Are you sure you used the proper backup prefix?
Yes.. I am sure..
[reply=“Pradeep Kumar;10343”] Can you access the storage directly? Can you confirm the data is there?
[reply=“Alexander Negrash;10344”] yes Alexander, the data is available. It’s verified
Hi. Please help
[reply=“Pradeep Kumar;10348”] Can you send a full path to the backup in the cloud storage? PM me if you don’t want to post publicly