Using two screens

MSP360 Managed Products Connect (Managed)
1

Good evening!
I have been using the remote assistant software for about a week now and must say I am really enjoying it!

I was wondering if it was possible to use two screens for a single session.
In other words, the remote computer has two screens and the local computer also has two screens. Is there a way to view the two screens of the remote pc on the two local screens?

So far I have only found the option to change the active monitor but this will show only on the main screen of the local computer.
Thank you!

2

Hello [reply=“Stephanie;d812”]. Currently using 2 screens at once is not supported yet, but we are going to add it in one on the future updates.

3

Great! Thank you for the quick response!!

4

Do you have an idea how far in the futur this is planned to be implemented? Thank you!

5

[reply=“Stephanie;2816”], I suppose it will come later this year - we don’t have a more precise ETA, sorry

6

Ok.Thank you very much!!

7

[reply=“derek perry;5224”] Hello Derek,

It sure is, this feature is coming in version 2.3 which is the next one to be released.

8

Do you know at least the approximate release date of the new version 2.3?

9

[reply=“Pavel Polívka;5429”] Hello Pavel,

As I can see it - really soon. Few features left to polish and we are ready to release.