VAT ID up upgrade of license

I have ben trying to upgrade a SQL licence to unlimited for about a week but the site keeps rejecting my VAT ID I am from the UK and i have verified that the VAT Number is correct but it is still rejected.

I have also tried a number of different formats like so
GBxxx xxxx xx
GBxxxxxxxxx
xxxxxxxx
xxx xxxx xx

none seem to work can you please help?

[reply=“mark dagley;d1163”] This needs to be handled by support/licensing teams, so please create a ticket here

turns out in the Uk you do not need to enter it, if you select your a company on the form leave it blank it then deducts the VAT on the next page.

[reply=“mark dagley;4088”], just to confirm, did you manage to have it deducted?
Thanks

yes we did thanks