MSP360 Forum

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  • Server Down?
    ↪danharner
    It's working for me. Might have been a temporary maintenance
  • Server down
    ↪Matthew
    The MBS server? It's working for me in Florida (USA)
  • How to manage API Costs with BackBlaze for MSP
    ↪Chris Pierich
    Thanks for posting here Chris. Hopefully some of our customers who use Backblaze will comment with their experiences.
  • Enhanced Hybrid Backup
    Steve,

    We have a blog post about it here: https://www.msp360.com/resources/blog/backup-enhanced-hybrid-backup/

    There's also additional posts on other features.
  • Issue accessing MSPBackups.com
    ↪Andrew Milne
    ,

    Have you tried updating your virus database:
    https://www.cisco.com/assets/sol/sb/isa500_emulator/help/guide/af1321261.html

    or this:
    https://www.cisco.com/c/en/us/support/docs/security/web-security-appliance/117932-qa-technote.html

    You can also try white listing our site
  • Where is option to make an image backup?
    ↪Gerald Doyon
    Image level backup for Linux isn't available yet. We are working on it and hope to release an update later this year.
  • Issue accessing MSPBackups.com
    UPDATE: As of now, it appears this has been resolved.
  • Issue accessing MSPBackups.com
    ↪Scott Chester
    Thanks for letting us know. We're working very hard to resolve this issue.
  • VmWare Cloud on AWS
    It's not a scenario that's been tested at this time but if your AWS VMware environment can "see" your S3 storage bucket containing your backups, it might be possible to restore the image as a VMware VM. Again, this hasn't been tested and is just conjecture at this point.
  • Continuous backup running
    ↪Mac
    Have you opened a ticket with support? Sending the log files from the affected computer will help to troubleshoot what might be happening.
  • About to purchase linux license
    ↪Carlos Alfaro
    Have you downloaded a trial version of our Linux version yet? You get a free 15 day trial, this may be one of the best ways to evaluate if it will work for you. Our Windows version does include a hybrid mode that backs up to 2 locations at one (local and cloud), that feature will eventually make it to the Linux version.

    https://www.cloudberrylab.com/backup/linux.aspx
  • remote keys
    ↪AZEqualizer
    Check out the latest update to Remote Assistant. Shortcut keys now supported in full screen and non-full screen. Release notes here: https://forum.cloudberrylab.com/discussion/161/cloudberry-remote-assistant-1-6-2-release-notes/p1
  • Interest in MBS client for mobile devices (smartphones/tablets)
    ↪Caleb
    I voted
  • Interest in MBS client for mobile devices (smartphones/tablets)
    Thanks for the survey
    ↪Martijn V
    ! It will be interesting to see the results.
  • Can't restore from USB drive
    ↪Beebes
    It may be best to create a support ticket with the full logs. If you go to Tools\Diagnostics you can submit a ticket that includes all logs.
  • remote keys
    ↪AZEqualizer
    I just checked our tracking system and we do have this in the works. Here's how it will work...

    KC=key combination

    There are 3 options to select from: always send KC; never send KC; send KC only in fullscreen mode (default).

    These options will be placed on the "Connection" page of "Options" window. If the user changes the option prior to use of KC in connection window, that's all that he will see.

    In other case the first KC pressed in full control mode causes the appearance of a configuration dialog, no matter if the fullscreen mode is active or not.
  • remote keys
    ↪AZEqualizer
    Got it! Thanks for the details, I'll add this request to our feature tracker (but can't commit to a release time frame)
  • remote keys
    ↪AZEqualizer
    Which key commands in particular? More than Ctrl+Alt+Del?
  • Desktop Pro Price Increase?
    ↪Tom's Help Desk
    let me ping sales again
  • License / usage terms for the FREE version.
    ↪mbevan
    There are no restrictions on using free Explorer for commercial use but if you run into an issue it's better to have the paid edition for proper support.
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