It's on our server. It may take some time to delete

Also the error message should show the file path. Can you share it?

what storage are you using?

If you OpenStack is S3-Compatible, you can pick that option from the list

custom mode, — Robin Gray

Are you sure you are in simple mode?

after 90 days, delete files that have been deleted locally. — Robin Gray

Have you deleted any files locally during the last 90 days? They might still be in the backup storage

Thanks for providing this information. So if you want to stay on the file-level backup, you can use simple mode. It will just copy what you have on your disk. The simple mode doesn't allow versioning, retention, encryption, compression, etc., but it will back up the latest version of your files, and the backup size should be very close to the size of your source files.

You can switch to image-based backup if you want a system snapshot for full system recovery.

It's hard to say, as I'm not sure what is your backup type and configuration. 1. Are you running Image-based or file-level backup?
2. Are you using New Backup Format or Legacy?
3. What are your schedule and retention settings in the plan?

Without this information, I can't answer.

By plan name, plan icon, or configuration info

What are you trying to accomplish from the welcome page?

Are you doing file level or image-based backup?

We don't plan to phase it out in the near future

Can you share a screenshot where it says this? It works for me

You should be able to get to the simple mode with the Legacy backup plan option. Click an arrow under the plan icon to get the drop-down

Not really, but I will file your feature request to the system. Thank you.

Currently, we support AWS MFA only to protect from deletion. Are you looking for MFA whenever you access your Amazon S3 account from CloudBerry Explorer?

we will add it soon

On the legacy Computers page (https://mspbackups.com/AP/Computers.aspx) click the Group Action button in the top right corner above and choose "Plan Settings Report"


Let me know if that's what you're looking for

I will add your requests to the system. Thanks

Thanks for this feature request. I have a few questions:

• Are you using New Backup Format or the Legacy one?
• Am I right that you're doing file-level backup?

Can you send me your ticket number? I will follow up with the support. We need to get some more information from those affected computers to investigate.