Hello Jim,

Sure, here they are:

Windows Server 2008/2012/2016
Windows Server 2008/2012 R2
Windows 7/8/10

Hello,

Let's start point by point:

1) Is there any kind of security software that can block the connection for the software ?
2) The credentials that worked on your colleagues laptop were the same ?
3) Did you use SSL on the colleagues laptop ?
4) Network from which you are trying to connect is the same for your machine and your colleagues laptop ?

Thank you and will be waiting for your reply.

Hello Lawrence,

That is correct, i have added your request to an already existing one. Thank you.

Hello Martin,

Unfortunately not yet, however we will definitely consider this function an discuss it's possibility in our product. Thank you for your interest in our products and surely let us know if you will have additional questions.

Usually we post regarding our updates in the Blog and on the forum, as soon as i will have any updates i will post here and in the Blog.

Hello,

BackBlaze is not supported in CloudBerry Drive at the moment. However we are definitely considering such feature for our product and i have added your request to an already existing one. This will definitely speed up the process of implementation. Thank you and have a nice day.

Hello Cristian,

If i remember correctly you have created a similar ticket in our Support System, let's continue the investigation in it. Thank you.

Hello,

There is a linux method available that you can try:

• stop the services
• move the actual database from /path/1/cbbackup.db to /path/2/cbbackup.db (same for *.db-wal and *.db-shm)
• create symlinks from /path/1/* to /path/2/*
• start services

Hope it helps, let us know if you require further assistance.

Hello,

In this case we will need to see what is happening from the software's POV. Please navigate to Tools - Diagnostic and send us the Diagnostic Info to investigate the issue. You can mention this forum post in the description. Thank you.

Hello Chris,

As i can see you have a similar ticket in our support system, we will continue the investigation in it. Let us know if you have any other questions or issues. Thank you.

Hello Burt,

This storage is not supported by our product, however may i ask you a question, why do you want to use CloudBerry Drive instead of native Amazon client ? What features does it lack in comparison to our product. Thank you and will be waiting for your reply.

Hello Tony,

In this case we will need to see why are those pauses and stops are happening from the software's logs. So please navigate to Tools - Diagnostic and please send us the Diagnostic Info pack while mentioning Sergey N in the comment. We will continue investigation there. Thank you.

Hello Mark,

Yes, i can confirm that the project was greenlit by our management. And in fact it is already in the development, we will definitely announce it widely before releasing and maybe even provide an insight on how it will look and function. Thank you for your interest in the product, will be really glad to see you among our clients. Thank you.

Hello Ken,

I will be able to share this info tomorrow, check this page from time to time regarding the update. I also have to note that i can only share approximate ETA as it all requires development and testing and the time-frame could shift drastically.

Hello Mark,

Unfortunately there is an issue and we are currently working on resolving them with our R&D, it will be fixed in one of the minor Explorer updates. Sorry for any inconvenience caused.

Hello Will,

That is correct, at least judging by the screenshot. Let us know if the files stay after the upload finished. Thank you and have a nice day.

Hello Ken,

This is a known issue which will be fixed in the next minor update, sorry for any inconvenience caused.

Hello,

Could you please clarify a bit, or maybe provide a screenshot where the PIN is requested, just to make sure we are on the same page. Btw you ca drop it to supportatcloudberrylabdotcom and mention Sergey N so it will get straight to me. Thank you.

Hello Rui,

Thank you for your feedback, this is a really interesting situation, may i ask you to send us Diagnostic Info from any of the machines used in the process so we can take a look at it from the software side. You can do this simply by going to Main Menu - Diagnostic and mention this forum post in the description. Thank you.

Hello,

May i ask you to send us the Diagnostic Info from the machine in question to take a look at the error from the software's point of view. You can perform this by simply going to Tools - Diagnostic and mention Sergey N in the description. Thank you.