• Pricing change - Full price EVERY year & annual maintenance?
    No. That appears to be 2 different scenarios.
    Those are prices for the stand alone product (Managed is a different product, so really you are posting in the wrong section. Managed has always been subscription based, it has a central console to manage, monitor, and configure multiple clients)

    If you own a legacy perpetual license it is $36/yr to continue getting new version upgrades under the maintenance plan. You do not buy the $109.99 subscription, it is for new licenses.

    OR

    You subscribe for $109.99/yr and get the maintenance included with the subscription. You do not buy the $36 maintenance separately it is already included in the price.

    They no longer sell the perpetual licenses so new customers only have the subscribe option. If you already have perpetual and want to renew it that is your $36 price.

    If you are adding licenses on top of your existing perpetual license those new ones would be under subscription prices, the existing perpetual license you can keep and renew. If you stop paying for the maintenance on your old perpetual licenses it does not stop working, you can keep using the last version released while covered by maintenance but you do not get new version updates after that expires. Subscription licenses always have access to the latest updates but stop working after the subscription ends.
  • WIndows XP backups stopped working on 9/23/22
    The old cloudberrylab.com domain DNS was removed on that day.
  • New Version - Backup Agent 7.2 for Windows
    The dreaded "two weeks" software eta.

    Thanks for the update.
  • New Version - Backup Agent 7.2 for Windows
    Did console release get pushed back? Cannot edit new format backup plans today and your post indicated Oct 5 should have been a new web console release.
  • Changelog for 6.2.0.153?
    Did the email notifications get removed out of the client side?

    I pushed the update and the email notification options in the backup job is no longer there. I do not see any mention of this being removed.
  • Unable to Open Cloudberry on new external harddrive
    Just a user here. I have no intimate knowledge of the MacOS cloudberry software beyond what most users know.

    But guessing you need to move preferences files from the old drive.

    ~/Library/Preferences/cloudberry.backup.plist
    Looks like a good candidate. The machine I am currently using isn't up to date so I'm not sure if that's changed recently. But the concept should be similar.

    Look for files in /Library/Preferences and ~/Library/Preferences/
    (The System level and user level preferences folders)
    Things with filename containing the word cloudberry in them.
    Many programs use the convention: com.companyname.productname.plist So check for that format too.

    In finder choose the Go To menu to type in the path name. These are usually hidden.
    On the second drive it's likely going to be something like
    /Volumes/Old HDD/Users/MyName/Library/Preferences
    /Volumes/Old HDD/Library/Preferences

    The main boot volume (new hard drive) is going to be the /Library/ and ~/Library/ folders. The tilde character is a unix trick to say "current user home folder" So ~/Library/ is the library folder inside your currently logged in user. It would expand out to /Users/Username/ if you wanted to be explicit about it.


    That is basically where all MacOS programs generally store their user preference info so it would be the first place to look for files you forgot to copy over. Because they are hidden folders most do not even know they are there.