• Todd
    0
    I loaded Remote Assistant several months ago and it worked fine for one day... then kept running into the message: 'Established, waiting for incoming data' and it just hangs. Several weeks later I uninstalled then reinstalled Remote Assistant and the same thing happened. It worked fine on Day 1 then I get the message which hangs. I'm using the latest Build: 2.2.0.51 ( and checked for updates).
    No luck. I'm set up with Encryption: On; Unattended Access: On
    I will be glad to stick with Remote Assistant if there is an easy quick solution.
    Any help would be appreciated.
    Thanks
  • Sergey N
    21
    Hello Todd,

    It really looks like something is interfering into the connection process, I would suggest that the software is whitelisted in the security software and there are no specific network settings that also might block the connection.
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