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José Augusto Cavalcanti
0Hi, I´m trying to acccess my office computer from home.
Error:
Remote Assistant start failed on remote computer, force quitting running application instances has failed. -
Sergey N
26Hello,
It seems that software doesn't have sufficient permissions to restart the host process on the remote machine. Please check that it is running from an Admin account. -
Sergey N
26First of all I would suggest using Unattended Access, which you can setup simply by following this guide:
https://help.cloudberrylab.com/cloudberry-remote-assistant/using-remote-assistant/encryption-and-unattended-access
After that execute services.msc ---> right-click Remote Assistant Service ---> LogOn ---> Set to your Admin account
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