Cannot Run Any Administrator Process
  • Paul Karnopp
    0
    I was logged on to a remote computer and found out this problem. I could not click on any process that was Run as Administrator (Windows). If you right click on a program and click "Run as Administrator", a yellow/gray window pops up saying "Are you Sure". I could not click on it to accept. Also, I could not click on or operate any process that was running as an administrator.

    Is this a MSP360 Remote Assistant issue or a Windows issue? Thanks.
    Paul Karnopp Options
  • David Gugick
    118
    ↪Paul Karnopp
    You're triggering UAC from an interactive session when you use Run as Administrator. UAC currently requires local confirmation and cannot be triggered from the remote system. We are working on a possible new feature to allow UAC in this scenario. In the interim, you could use Unattended Access to connect to the remote system and you'll have the access you need.
    David Gugick Options
  • Paul Karnopp
    0
    Thanks for the help....

    So log on to the remote pc using "Allow Remote Access" and under options turn Unattended Acess ON?

    Would turning UAC off on the remote computer do the same?

    Thanks again....
    Paul Karnopp Options
  • David Gugick
    118
    ↪Paul Karnopp
    Probably, but I don't recommend disabling UAC for security reasons.

    https://help.msp360.com/cloudberry-remote-assistant/using-remote-assistant/unattended-access
    David Gugick Options
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