• Mac
    0
    Hello all,

    I have a client that's running managed backup on a Mac, the backup itself is just under 10 gigs. Sometimes it gets stuck at "running" with no indication as to why. I have to stop the backup and run it again. The version is 2.4.0.17 . Has anyone experienced this before?
  • MSP360
    8
    Have you opened a ticket with support? Sending the log files from the affected computer will help to troubleshoot what might be happening.
  • Mac
    0
    I have not but I will definitely submit one
  • Matt
    91
    It doesn't look like a ticket was created by you in our support portal. Let us know if any further support assistance is required.
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