Keep being disconnected from remote computer
i am connecting to another computer. the first few attempts it d/c then it stayed connected. I was able to navigate the computer . it is my sister's in another state. last night every time I connected, it would in a very short while d.c with message that remote computer disconnected. the 1st time i could stay connected was really late in the evening. and shouldn't i be able to use short cut keys on my keyboard to open certain areas? her computer is still windows 8 and i am trying to tweak some issues to do updates to get her to windows 10. any advise is appreciated so much.
I am trying to access the control panel for example on the remote computer which is windows 8. i can see desktop icons but can't get the start button to appear . shouldn't I be able to use keyboard shortcuts remotely to access certain areas?
I get this message: Connection was terminated by the remote user
I found your support case in our system and forwarded the diagnostic to our dev team so that they can investigate the problem. Allow us some time to identify the root cause and get back to you.
We appreciate your patience.
Sign in or register to add a comment.
Add a Comment
Welcome to MSP360 Forum!
MSP360 Managed Products
Managed Backup - General
Managed Backup Windows
Managed Backup Mac
Managed Backup Linux
Managed Backup SQL Server
Managed Backup Exchange
Managed Backup Microsoft 365
Managed Backup G Workspace
Backup for Linux
Backup SQL Server
Connect Free/Pro (Remote Desktop)
Adding additional remote desktop computer to access the host computer
Control Remote Computer 22.214.171.124 disconnected
Remote Assistant/Remote Desktop 2.4 release notes?/Name Change
Adding 2nd remote computer to host computer
Terms of Service
Useful Hints and Tips
Created with PlushForums
© 2022 MSP360 Forum