Remote Deploy Backup plans not being picked up by some clients
I've created a backup configuration and set up a rule so that it applies to a specific user and company. Most of my test client machines are picking up the appropriate backup plan but I have run into a few cases where a client machine does not pick up the backup plan. These clients are using the same user and password as the working clients but the plan does not appear. Applying the configuration from the MSP portal to the machine also does not work.
Any ideas on why this might be happening and how to fix it?
Title should be "Remote Deploy Backup plans not being picked up by some clients"
Fixed that title for you.
And regarding this situation - no idea, can you get our support a set of logs from the machine where the plan isn't picked up to check? Please refer to this post when sending the logs.
Sign in or register to add a comment.
Add a Comment
Welcome to MSP360 Forum!
MSP360 Managed Products
Managed Backup - General
Managed Backup Windows
Managed Backup Mac
Managed Backup Linux
Managed Backup SQL Server
Managed Backup Exchange
Managed Backup Microsoft 365
Managed Backup G Workspace
Backup for Linux
Backup SQL Server
Connect Free/Pro (Remote Desktop)
Managed Remote Desktop adding multiple new remote clients
FAQ - Managed Backup - Customization
FAQ - Managed Backup - Licensing
FAQ - Managed Backup - Storage
Terms of Service
Useful Hints and Tips
Created with PlushForums
© 2022 MSP360 Forum