• Richard444
    0
    Type Plan Name Plan Id Start Time Duration File Operations Total Count Size Result
    Restore Restore plan on 9/29/2018 6:11:34 PM 6b5bc1df-7fb0-4211-9a65-fc5b2b30ccd6 2018-09-29 18:11:51 5376 2 128879436184 Failed Revision 47 for CBB_DiskImage\Disk_00000000-0000-0000-0000-000000000001\Volume_NTFS_00000000-0000-0000-0000-000000000000 not found
  • Matt
    91
    Looks like in this case one of the revisions can't be found on storage side, maybe it was deleted manually.
    If the original machine is intact I can suggest to make a new full backup and then re-try restoring that image again.
  • Richard444
    0
    Should I also uncheck the synthetic option
  • Richard444
    0
    Should I uncheck the synthetic option. Because I executed a full Backup again and got the same error message. Also, this is a virtual machine (Server) that I installed Cloudberry Server app on locally
  • Matt
    91
    Synthetic algorithm is based on fusing previous backups and it looks like something is wrong with the chain of incrementals. I'd suggest to uncheck synthetic full option, run full backup and then you can actually enable synthetic full back again.
    Make sure you're doing all of this on the latest version of the software.
  • Richard444
    0
    Thanks Matt, I was able to do an image restore
  • Richard444
    0
    I'm using version 5.6.2.25 "restore only version"
  • Matt
    91
    It's always a good practice to keep the software updated to the latest version. Currently it's 5.9.2. The issue you mentioned might be related to an old bug which I believe was fixed in 5.7.
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