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Cloudberry error with VMware VMs
  • Hector Restrepo
    0
    I have several virtual machines running over VMWare vSphere 6 and VMWare vCenter Server 6 and I have installed CloudBerry Backup VM Edition for backing up VMs in a Google Cloud Storage bucket.

    When I'm configuring cloudBerry I get the following error:

    your current license allows you to backup VMWare and Hyper-V hosts with up to 0 sockets in total. Current total socket number is 1. Please upgrade the license or reduce the number of hosts in your backup plans. The VMWare Server is licensed.

    How can I backup my VMware virtual machines with cloudberry?

    View Answer
    Hector Restrepo Options
  • Matt
    91
    ↪Hector Restrepo
    Might be a problem with the trial version.
    I suggest to send us the logs via tools > diagnostic menu to troubleshoot that.
    Matt Options
  • Hector Restrepo
    0
    .
    Hector Restrepo Options
  • Hector Restrepo
    0
    ↪Matt
    I have downloaded CloudBerry Backup VM Edition from this Cloudberry Lab page
    I am looking the logs.
    Hector Restrepo Options
  • Hector Restrepo
    0
    I'm sending the logs. @Matt
    Attachment
    Configuration_20181114164226.cbbconfiguration (8K)
    Hector Restrepo Options
  • MattAccepted Answer
    91
    ↪Hector Restrepo

    Not sure why you're sending me your exported configuration.

    I have provided the instructions in the post above:
    "I suggest to send us the logs via tools > diagnostic menu to troubleshoot that."
    Let me know if they are unclear.
    Make sure you're providing the link to this forum thread in the issue description. We'll continue communication via the ticket system.
    Matt Options
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