• John Radley
    0
    The computer I am using to connect has Pro installed (Florida). The computer I am connecting to has Free installed (Ohio). This has worked great for a long time. Today I started my Florida computer and attempted to connect to my Ohio computer. I was asked for my password (Custom PW) and the system took it, but when the connection was established, I got a black box in the middle of my Florida monitor. I can't get it to do anything beyond that point. Both sides are up to date on updates. The Florida computer only indicates 1 monitor on the Ohio computer, but there are 2 both of which were always found in the past.

    What am I missing?
  • Pavel
    5
    Hi ,

    Let me repeat my comment here.

    It looks like a question for the MSP360 support team. So please let me know if you have got any explanations from them regarding this issue.

    Thanks.
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