• SamboNZ
    0
    Hi Support,

    I am running MSP360 Standalone Backup v7.9.1.128.

    I would like to enable Compliance Mode for my Immutable Backups.
    According to your documentation support has to enable compliance mode.

    Could you please assist me with this?

    Thanks,

    Sam
  • Steve Putnam
    35
    Open a support ticket
  • SamboNZ
    0


    Yeah, I already did that, they told me they don't support Standalone edition anymore and to make a post here, so...
  • Alexander Negrash
    23
    You can try editing the enginesettings file. find a block related to the storage destination and add the following
    <BaseConnection xsi:type="S3Connection">
          <DisplayName>Storagename</DisplayName>
          <ImmutabilityMode>COMPLIANCE</ImmutabilityMode>
          <ImmutabilityEnabled>true</ImmutabilityEnabled>
    
  • SamboNZ
    0
    Thanks ,

    A few questions however:

    1. There is an existing line:
    <ImmutabilityMode xsi:nil="true" />

    Should I leave this line as is and separately add:
    <ImmutabilityMode>COMPLIANCE</ImmutabilityMode>
    ...or modify the existing line to be the above?


    2. When I open MSP360 Backup, I get a dialog warning about 'Unauthorised Changes in configuration files. Even if I click 'Accept', I cannot run backups because they fail with an 'Unauthorised Changes Detected' error.

    What is the solution to this?


    3. is there anywhere in the GUI that I can confirm that Compliance Mode Immutability has been successfully enabled?
  • Andrey
    6
    Hi,

    I have check with the latest build 7.9.1.128
    Object lock should be enabled for storage account and in plan.

    You should remove this from enginesettings for your S3 connection:
    <ImmutabilityMode xsi:nil="true" />
    and replace with
    <ImmutabilityMode>COMPLIANCE</ImmutabilityMode>

    Then restart the App.
    In case you are using master password, the warning will appear
    ndcg8mvurhc6vgle.jpg

    Accept changes.

    Run the plan.
    If successful GFS backup was created, all data parts (*.cbl files) should be protected with object lock.

    You can check this will CloudBerry Explorer:
    qdhsqnf5nv4ifrxc.jpg


    Object lock
    fj7fl8rlniozlnqx.png

    Object headers
    vnwjs1l2oavlu4sg.png
  • SamboNZ
    0
    Thanks , I'll give that a go.

    A question on object locking however; testing in governance mode I ran a full backup today (100% successful, no errors or warnings) with the following retention settings:
    0EiNdVB.png

    However, reviewing the resulting object locks on the resulting backup .cbl files, it shows immutability for 1 year. Given that I've specified that the December monthly should be should be kept as the yearly:
    Qhoea5C.png

    Is this because it's the first backup so it defaults to keeping that as the first yearly?
  • Andrey
    6
    Selected month is the beginnning of the yearly period. So we should keep one full Y backup for period December - November.

    If you have started a backup on the 31th of October - it creates new Y backup on that day (first sucessful backup for period December 2022 - November 2023). A backup created after 1st of December will be the next Y backup for December 2023 - November 2024.

    GFS scheme is described here:
    https://help.msp360.com/cloudberry-backup/backup/about-backups/gfs/gfs

    https://help.msp360.com/cloudberry-backup/backup/about-backups/gfs/gfs-faq
  • SamboNZ
    0
    Thanks , I understand now.

    One remaining issue however is that after I modify the enginesettings.list file as you instructed and accept the 'unauthorised changes', subsequent closing and reopening of the backup client will still show the 'unauthorised changes' dialog.
  • SamboNZ
    0
    To answer my own question; this seems like a bug, but a workaround is to disable the master password, make the enginesettings.list file changes, then re-enable the master password.

    Another point to note is that immutability is only applied to full backups and additionally only those which have a specified GFS retention period set.
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