• FTG
    0
    To delete files from backup I'm asked to sign in with Alternate Email. I went ahead and created an alternate email but it says it isn't verified. Why should I need an alternate email to delete files? Any work around?
  • Sergey Shinkorenko
    0
    Utilizing an alternate password for data deletion adds an extra layer of security. To verify your alternate email address, a verification email should have been sent to the email address you provided. If you haven't received the verification email, please follow these steps to activate the email service in your provider account. Log in to https://console.msp360.com, navigate to 'Settings,' select 'Email Service,' and then follow the on-screen instructions. After that, you can re-add your alternate email address to verify it.
  • FTG
    0
    Thanks, I found it in my SPAM just now. I don't check spam often, I guess it went to SPAM because DMARC isn't configured.
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