• Danenet
    0
    I'm running MSP360 Backup Server Edition on Windows Server 2016 Datacenter. The application immediately crashes when opened. I get the following in the event log:

    Faulting application name: CloudBerry Backup.exe, version: 7.9.1.128, time stamp: 0x651ecb58
    Faulting module name: clr.dll, version: 4.8.4645.0, time stamp: 0x648f6f63
    Exception code: 0xc00000fd
    Fault offset: 0x0000000000046cb3
    Faulting process id: 0x379c
    Faulting application start time: 0x01da4004b6cdf7dd
    Faulting application path: C:\Program Files\CloudBerryLab\CloudBerry Backup\CloudBerry Backup.exe
    Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
    Report Id: 6b885a55-38fa-4bd6-ac8c-308cc56dbffc
    Faulting package full name:
    Faulting package-relative application ID:

    I've tried running system file checker and DISM. I also updated Cloudberry/MSP360 to the latest version. The same thing is still happening. Windows is up to date, including "updates to other Microsoft products."

    Any suggestions? The Windows service is still running but it doesn't appear that backups are happening.

  • Alexander NegrashAccepted Answer
    23
    I'm going to share a custom build with a fix with you in a DM.
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