Hello All,
We previously used Cloudberry/MSP360 backup with several customers.
One of our customers has a NAS drive containing a Files & Folders backup of data and are requesting a restore of this.
I have downloaded the Cloudberry Explorer (Free) and I can browse the NAS drive in question, I can view all the files and folder structure but when I copy a file it is unreadable - for example, a PDF does not open and reports invalid file type.
I believe this this backup may be encrypted but I am unable to see an option where I can enter a password.