When trying to run a backup I am getting an error message that says "Cannot start service cloudberry Backup Service on Computer. I have been searching the help system and the only thing I have come up with is this:
https://help.msp360.com/cloudberry-drive/troubleshooting/cannot-start

If this is indeed the correct way to get the cloudberry service to start, I'm not sure what control panel they are talking about.

Any guidance would be most appreciated.