• ITDept
    0
    Ever since the latest update I have been getting nothing but this message :

    your backup plan COMPLETED WITH WARNINGS, please see below for more details

    An error occurred (code: 1003)
    disk I/O error disk I/O error

    Local storage only or Wasabi cloud storage destination all have the same result. 3 different backup plans with different targets and destinations ALL FAIL.
  • Alexander Negrash
    23
    What is the OS? agent version? backup plan type?
  • ITDept
    0
    Windows Server 2016 : version 1607 (OS Build 14393.2273)

    MSP360 Backup Ultimate Edition v 7.9.3.140

    non Legacy Files
    Hybrid and local only
    Incrimental and Block-level

    I have tried creating new plans as well as running the existing ones.

    The behavior of the program has changed since recieving this :

    There are errors like this in the logs:

    2024-02-16 08:14:43,669 [CL] [5] ERROR - disk I/O error
    disk I/O error
    System.Data.SQLite.SQLiteException
    disk I/O error
    disk I/O error

    For troubleshooting purposes, please try to recreate the generational database by removing the "C:\ProgramData\CloudBerryLab\CloudBerry Backup\Data\conn-\" folder.


    Now the plans start but never get anywhere. One was left overnight and was still "Searching for modified files' 24 hrs later.

    Even though plans were stopped, the History tab says they're still running...
  • ITDept
    0
    WIndows serbver 2016 Version 1607 OS Build 14393.2273

    MSP360 Backup Ultimate Edition v 7.9.3.140

    non Legacy File plan
    hybrid and local only
    existing plans and newly created ones

    Got this from a support email:

    There are errors like this in the logs:

    2024-02-16 08:14:43,669 [CL] [5] ERROR - disk I/O error
    disk I/O error
    System.Data.SQLite.SQLiteException
    disk I/O error
    disk I/O error

    -----------------------------------------------------------------------------

    For troubleshooting purposes, please try to recreate the generational database by removing the "C:\ProgramData\CloudBerryLab\CloudBerry Backup\Data\conn-\" folder.



    Now plans start but don't go anywhere, one spent 24 hrs Searching for Files
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