I cannot create a recovery disk
I tried to backup my labtop.
I've created a usb storage account, I made an Image Based backup.
when the backup said it was done I selected make bootable usb, clicked create disk it started to load but in a few seconds an error occurred.
I opend the logging and this appeard :
2019-01-25 03:00:02,246 [Scheduler]  INFO - Image Based instance ID=12 created
2019-01-25 03:00:02,256 [Scheduler]  INFO - Starting create recovery disk
2019-01-25 03:00:02,258 [BootImage]  INFO - Make bootable image
2019-01-25 03:00:03,605 [BootImage]  INFO - Windows 7 AIK.IsInstalled False
2019-01-25 03:00:03,606 [BootImage]  INFO - Use RecoveryImageCreator
2019-01-25 03:00:03,608 [BootImage.RecoveryImageLocator]  INFO - EFI System not found. Look in Bios active partition. Path:549 MB (35 MB)
2019-01-25 03:00:03,610 [Disk]  NOTICE - Use direct access to volume. Disk:00000000-0000-0000-0000-000000000000 Vol:00000000-0000-0000-0000-000000000000 549 MB (35 MB)
2019-01-25 03:00:03,650 [DIUtils]  WARN - ReadFully. Unable to complete read of 160 bytes. Result:0 numRead:0 length160 stream.position=2560
2019-01-25 03:00:03,782 [BootImage.RecoveryImageLocator]  INFO - pathElement value: 4c3f2b50-1919-11e9-9a4e-e893b13c5e31:(disk:A82C6976 part-offset:576716800):\Recovery\WindowsRE\Winre.wim
2019-01-25 03:00:03,810 [BootImage]  INFO - CreateImageFolder C:\Windows\TEMP\807a9ac0-9ccb-44c4-b59c-369d95d69015
2019-01-25 03:00:03,827 [BootImage]  INFO - CreateFolderTree
2019-01-25 03:00:03,830 [BootImage]  ERROR - System.ArgumentException: 1 is not a supported code page.
Parameter name: codepage
at System.Text.Encoding.GetEncoding(Int32 codepage)
at ICSharpCode.SharpZipLib.Zip.ZipConstants.ConvertToString(Byte data, Int32 count)
at BBS.A(BBT )
2019-01-25 03:00:03,860 [DiskImageInstance]  ERROR - CreateRecoveryDisk
2019-01-25 03:00:03,863 [Scheduler]  INFO - Create recovery disk completed
2019-01-25 03:30:22,316 [Scheduler]  INFO - Destroying instance ID=2 as too old.
what do i need to do now?
We'd need diagnostic logs from the machine sent to us via tools > diagnostic menu for further investigation.
Make sure you're on the latest version.
Fixed it already a other way, I created a Windows USB 10 installation disk and replaced the boot.wim file.
Good to hear that you found a workaround for it! Just as a bit of insight - this situation you encountered, most probable it's caused by locale settings. We already plan to fix that in 6.1. Can also sometimes happen on configuration import.
Sign in or register to add a comment.
Add a Comment
Welcome to MSP360 Forum!
MSP360 Managed Products
Managed Backup - General
Managed Backup Windows
Managed Backup Mac
Managed Backup Linux
Managed Backup SQL Server
Managed Backup Exchange
Managed Backup Microsoft 365
Managed Backup G Workspace
Connect (Remote Desktop)
Backup for Linux
Backup SQL Server
Connect Free/Pro (Remote Desktop)
Creation of recovery disk don't start - WAIK is missing, but it is installed
feature request: support seeding hybrid backup using azure data box disk service or similar
SQL Server backup failure "Possible reason: low local disk space"
Feature Request: Remote deploy backup to new endpoint (endpoint recovery and data migration)
Terms of Service
Useful Hints and Tips
Created with PlushForums
© 2022 MSP360 Forum