Hello ,

Since our goal is to provide customers with an efficient backup solution. Basing on this, we decided to discontinue the support of consumer-grade cloud storage in our products.
Please refer to this article if you want to learn more about the reasons for this decision.

I recommend you use more appropriate storage for backup purposes.

Thank you!

Thanks , I'm 100% aware of the tradeoffs of consumer-grade backend providers. I use Amazon Photo/Drive mostly because its free for Prime members, and also because it enables easy sharing of portions of my photo album with friends and family. In a similar way, I also use Google drive for sharing and sync'ing documents. I also do PC2PC backups, and enterprise-grade backups.

I was drawn to CloudBerry because I wanted a single homogeneous client for all of these scenarios. I can't see how removing working features adds value to your customer base, in fact I suspect it will limit that base going forward.

Well, to be honest, "working" is a relative term. All three of the "drive" storage providers were initially not designed for serious backup purposes, caused a lot of problem for our users, and were utilized by a fraction of our client base. This is not a decision that was taken lightly, but we had to do it to keep moving forward with solutions that are more relevant for the majority of our customers.

Can I just confirm please, who has stopped Cloudberry Backup working with Amazon Drive, is it an Amazon decision or Cloudberry's?
I use Cloudberry Explorer for moving file back and forth to my Amazon Drive, being much faster than using any of the tools provided by Amazon.

It's a mutual decision that's been a long time coming. ACD might work fine with Explorer, but we can't recommend it for backup purposes.

Nope, not working with Explorer either, a bit sad as it was significantly better than using the Amazon desktop top tools. Need to look for an alternative, or move on to a personal cloud solution using a NAS or similar.

Just to say also, I'd been using SyncToy with Task Scheduler on a PC to manage what needed backing up and CB Explorer to do the transfer. Quite efficient actually.

I've been backing up to my Microsoft OneDrive without problems and am still doing that. How long will it be before I can no longer do that?

You can still do that, but at your own discretion. For now it's only available to the clients who already have OneDrive added in the software.